01
Apr
Georgie Howlett

Can we afford purpose in a recession?

Posted by Georgie HowlettTagged , , , , ,

Yesterday I got out of my (virtual) four walls for a panel discussion organised by Pimento, about whether businesses can afford purpose in a recession – though it inevitably explored so much more.

In short, it’s a resounding ‘yes’ from me. The business benefit is clear, with socially driven brands outperforming ones that aren’t, 91% of millennials saying they’d switch to a purpose-driven product over a competitor, and millennials (who will make up 75% of the workforce by 2025) looking for socially responsible employers. Bigger than that, it’s just a better way to be as a business.

To be clear on what I think ‘purpose’ is. It’s the reason for being, beyond profit. It’s how, as a business, you act as a force for good. It’s not just running your business ethically, it’s the north star (or as Beth Pope better articulated on the panel yesterday, the catalyst for change) that drives your whole organisation from the inside, out. It spans the nuts and bolts of how you do business (operations), how you run your business (culture) and how you are a positive force in the outside world (brand). Critically, it’s not just the latter.

Read more “Can we afford purpose in a recession?”

30
Mar
Aga Maciejewska

2020 – what we learnt about clients and ourselves

Posted by Aga MaciejewskaTagged , ,

At the end of last year, we reached out to our clients asking them to reflect on how the pandemic had impacted their approach to communications and the way we worked together.  We were keen to understand what we did well, could have done better, and what was important to maintain as we start to come out the other side of the pandemic.

Not surprisingly, the results showed that 2020 marked a big shift for our clients. 67% of respondents said the pandemic required them to fundamentally change how they communicate as an organisation, and/ or change the messages they delivered.  For half of them, it emphasised the importance of strategic communications.

Reflecting on the role Stand has played in supporting their comms objectives throughout the pandemic, 50% said we helped them navigate communications challenges in a proactive way and a third said we provided strategic advice and acted as a trusted partner. As a result, 33% of respondents said that their relationship with Stand is stronger than it was before the pandemic.

Stand’s ethos of backing brands that believe in better resonated strongly with 73% of clients, who said it aligned with their own work towards creating positive change. Clients value our strong understanding of their business objectives, our flexibility, responsiveness, empathy and understanding. Proactive, approachable and professional were the three words people thought best reflected Stand and our work.

When it comes to our values – staying curious, sharing our passion and enthusiasm, writing our own rules, being tenacious, giving the best advice and always keeping people at the heart of what we do – clients see them lived, and reflected in our work.

As the UK slowly emerges from the pandemic, we want to learn from the last year and continue to look for new ways to help our clients meet the challenges and seize the opportunities of the post-covid world. We believe real change is coming, and we can help them on their own journey towards ‘better’.

02
Mar
Georgie Howlett

Why ‘sustainability’ is falling short

Posted by Georgie HowlettTagged , , , ,

Before I get carried away, it’s pertinent to point out that this was first mooted nearly a decade ago. I am not saying anything new here. But like with any change, there are the early adopters, the pioneers, the people who have an idea almost too soon. Real change occurs a while later, at the tipping point, as Malcolm Gladwell so aptly put it.

Never has the welfare of our beautiful blue planet been so high on the public agenda. Maybe some businesses are talking about it because they’ve realised their customers are starting to vote with their wallets and they are only interested in the bottom line, and some consumers are choosing sustainable brands to look good among their peers, but ultimately, the tide is turning. And ultimately, do individual motivations matter if it makes an overall positive change (for the time being, anyway)?

One of the silver linings of Covid-19 is it has been a bit of a global reset of attitudes and priorities, prompting many businesses to take a long hard look at themselves and do better.  As I am in the business of language, I want to put the spotlight on the word ‘sustainability’ and ask if it’s enough.  There is a whole industry built around ‘sustainability’ and it is a vital one. The people working in sustainability, and the businesses championing it, are doing truly exciting work. They are shaking up old models, interrogating supply chains, and finding the path to net zero, or better, net positive.

But let’s look at the word. To ‘sustain’ in this context means to maintain, to keep at a particular level.  In fact, its definition is ‘to cause or allow something to continue for a period of time’. It’s passive. Haven’t we learned that this isn’t enough? Last year the Black Lives Matter movement highlighted how not being racist isn’t enough – standing by silently is not enough, and the rallying call to society was to take action for change to happen. It is very clear the action we must take now is to put things back, to rebalance, to regenerate the biodiverse soils and seas that we have ravaged. We’ve taken so much from our planet, that operating ‘sustainably’ is not enough.

Read more “Why ‘sustainability’ is falling short”

11
Nov
Chloe Roberts

Believe in Better: Insight and inspiration from industry leaders

Posted by Chloe RobertsTagged , , , , ,

Recently we spoke to Justine Lago, Director and Executive Coach at Onion HR. Justine has been involved in operational leadership management and development for the last 20 years, having worked in senior operational management positions, human resources and consulting.

In this episode we discuss what good leadership looks like during challenging times, and which attributes have helped organisations grow during this time. We also asked Justine what qualities leaders will need to have in the future, and as businesses respond to new lockdown measures – and many teams continue to work from home – how do companies build a supportive culture to ensure resilience and keep motivation up?

Watch this space for future episodes of Believe in Better with more inspiring thought leaders from our network.

To learn more about Stand Agency, work with or collaborate with us, please email ask@standagency.com. Follow us on Twitter @standsays

22
May
Cait Dacey

Pitching to media during a global pandemic

Posted by Cait DaceyTagged , , , , , ,

The PR industry has evolved a great deal over time, with the original focus solely on securing coverage, to adapting broad offerings, much like the services offered at Stand – including digital, strategy, insight and creative. However, while excelling in these areas, it’s still important that agencies deliver outstanding results when it comes to coverage. Getting news in the paper, online and on the TV and radio may be harder on some days than others, but once you understand what makes a story, and you push your team in that direction, coverage should follow – right?

Read more “Pitching to media during a global pandemic”

28
Apr
Francesca Rivett-Carnac

Lessons from Remote Working #4 – Embracing vulnerability

Posted by Francesca Rivett-CarnacTagged , , , , ,

It’s amazing how powerful a human connection can be when we see beyond someone’s professional façade and catch a glimmer of their real life in all its chaotic, mundane glory.

After five weeks in lockdown, the surprise appearance of small children in business video conferences now feels completely normal. People’s pets regularly grace my screen. I’ve seen piles of washing-up in my colleagues’ kitchens, and they’ve seen mine.

Read more “Lessons from Remote Working #4 – Embracing vulnerability”

31
Oct
Katie Elliott

Armed Forces charity SSAFA appoints Stand Agency

Posted by Katie ElliottTagged , , , ,

We’re thrilled to announce that Armed Forces charity, SSAFA, the UK’s oldest tri-service military charity, has appointed Stand Agency to deliver integrated campaign activity over the next 12 months, including their iconic Armed Forces Week.

SSAFA provides lifelong support for all members of the serving community, veterans and their families when in need. Stand Agency will be working with SSAFA to drive awareness and support for the charity.

Read more “Armed Forces charity SSAFA appoints Stand Agency”

17
Jul
Grace French

Breaking the taboo with the launch of a new helpline

Posted by Grace FrenchTagged , , , , , , ,

Being a victim of a fraud or a scam isn’t the easiest topic to tackle – no one likes thinking that they might have done something ‘wrong’ or been ‘caught out’. Which is why we jumped at the opportunity to support the launch of a new service to make having these conversations easier, and to break the taboo around what is the most common crime in England and Wales.

To launch the Reassura helpline, we developed an integrated PR, social and digital campaign around the concept of breaking the taboo when it comes to talking about fraud and scams. Everyone has a story to tell – so why aren’t people doing so? And what is the impact of this silence?

Read more “Breaking the taboo with the launch of a new helpline”

11
Jul
Freya Trevor-Harris

“Never too latte to make a difference?” – Stand’s thoughts on Starbucks’ 5p charge

Posted by Freya Trevor-HarrisTagged , , ,

Starbucks announced yesterday that it will introduce a ‘latte levy’ of 5p per paper coffee cup to discourage single-use paper cups. The titan of high-street coffee stores has recently received negative PR for the high sugar content of its drinks, as well as accusations of tax avoidance and fallout from a racism scandal in the US. Taking a lead on sustainability may be a good chance for Starbucks to bolster its forward-thinking credentials.

Read more ““Never too latte to make a difference?” – Stand’s thoughts on Starbucks’ 5p charge”