How we’ve adapted, what we’ve learnt, and what will change
Like so many others, I remember the surreal afternoon of 16th March 2020 very clearly. At Stand HQ, we were gathered around our TV watching Boris Johnson urge the nation to start working from home immediately.
At the time, it was assumed we’d be a ‘WFH nation’ for a few weeks. But fast-forward a year and our dining tables are still our desks, our lounges are our offices, and our pets make regular guest appearances on video calls.
In a year where time has (almost) lost all meaning, we’ve been reflecting on what a full year of working from home has meant to us, not only as colleagues, but also as a nation.
It’s been a year of fundamental change that’s prompted governments, industries, businesses and individuals to evolve out of necessity, but also to reflect on what really matters. It’s been a reset button that we never could have planned for, but that we have to act on.
So, as lockdown restrictions gradually lift (third time lucky) and offices begin to re-open, we’ll be enthusiastically returning to a “new different” rather than a “new normal.”
Here are our key learnings and reflections from a year like no other:
Adapt quickly, stay flexible
We work on laptops so could adapt immediately to WFH. But of course, there were teething problems to overcome, with WFH environments varying greatly. Our serviced office has remained open and Covid-compliant, but recognising that everyone has individual personal and commuting circumstances, we couldn’t rely on this as a solution for all.
A quickfire investment in screens, office chairs, keyboards and headsets ensured we could all work from home effectively. Looking forward, we’re now set up for greater flexibility, and productive working, both at the office and from home.
Quality, not quantity communication
The transition to WFH is a major one at the best of times. But during a time of significant confusion, emotion, and concern, it had to be managed sensitively. Keeping colleagues connected and avoiding isolation, without overwhelming our diaries with meetings and socials, was a delicate balance to strike. Over time we found the perfect balance: a weekly company meeting, wellness-focused session, 1-2-1 coffee catch up, and a fun activity (needle-felting, pub quizzes, jazzercize, laughter yoga – you name it, we’ve done it!).
We’ll be adapting this model as we head back into the office, and continuing to dedicate time to celebrating success, alongside prioritising wellbeing and creativity.