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Tag: By Rebecca Lawes

13
Apr
 
Olivia Williams

What can we learn from the United Airlines debacle?

Posted by Olivia WilliamsTagged By Rebecca Lawes, crisis communication, PR

The internet has been abuzz this week with the news of United Airline’s reaction to a video showing a man being violently dragged off an overbooked aeroplane. But what has damaged their reputation almost as much as the initial video being released is the CEO’s PR response.

Read more “What can we learn from the United Airlines debacle?”

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